Case study

Case Study: Reviews Should be Easy, How Oats Overnight Collected 50,000+ with Junip

With the implementation of Junip’s reviews, Oats Overnight customers can more easily find the information they’re looking for when deciding between flavors. Since making the switch, they have collected 25,000+ reviews from their customers!

Review strategy

Make Your Products Easier To Find With Unique Product Identifiers

A guide to using Unique Product Identifiers (UPIs) to get your products listed across more channels & make them easier for customers to find.

Review strategy

Get More Detailed Product Reviews With Custom Questions & Traits

Getting customer reviews is always a good thing, even if they're really bad. The thing is, not all online reviews read or hit the same. Some reviews are monolithic accountings of customer feedback that delve into the minutia and texture of the cardboard box...and others are like 3 words.

Review strategy

Why Your Shopify Store Needs Google Rich Snippets

So you're an ecommerce store owner, looking to increase your organic search traffic. Or perhaps you're a new ecommerce store owner, who could use a bit of guidance to get things started. Either way, you've landed on the right page. The process of implementing rich snippets into your Shopify store

Review strategy

How to Handle Negative Reviews

There’s that saying that your parents and teachers drilled into your head: “if you don’t have anything nice to say, don’t say it at all”. Unfortunately, that lesson kind of went out the window when you ran into a schoolyard bully who said some seriously awful things

Review strategy

Kickstart Your Ecommerce Reviews with Campaigns

Looking for a way to get more product reviews for your ecommerce store? See how you can leverage email Campaigns with previous customers to get reviews

Review strategy

11 Examples of Emails Brands Use To Get More Reviews

Understanding what makes one effective is the secret to getting customers to leave reviews. We asked brands on Junip that are killing it with reviews and have impressive submission rates what their strategy is.

How Being Sustainable Can Grow Your Ecommerce Business

Sustainability is the future of e-commerce. As the industry becomes saturated, there will be fewer options to differentiate your brand from the competition. Sustainability is here to help you stand out from the crowd and attract new customers.

Product updates

Get 2x More Photo Reviews From Your Customers

We’re proud to announce Junip’s new media tools! We’ve built exciting features to help you collect more photo & video reviews from your customers in one seamless experience.

Review strategy

UGC for DTC: everything you need to know about user generated content

There’s a reason why some brands collect more UGC than others. This guide will tell you all you need to know about UGC: what it is, how to get it, and what to do with it when you get it.

Review strategy

Displaying Your Product Reviews With Google Shopping

Google Shopping is the crème de la crème when it comes to reaching relevant customers and driving qualified traffic to your website. Find out how you can get your product reviews featured on Google Shopping

Review strategy

How To Add Reviews On Your Shopify Store

You did it! You pulled the trigger and decided to start your own ecommerce brand. You built a website. You created products. You sold those products and now your customers are leaving reviews. Wondering how you should be displaying these reviews? We’ve got you covered. 1.  Reviews Page A

Review strategy

How to Get Customers to Leave Reviews on Your Shopify Store

We can all agree that product reviews are important, especially in ecommerce. They help customers decide whether your product performs IRL while also letting you flaunt your top tier products and exceptional customer service. We see brands like Brooklinen, Patagonia, Oats Overnight, and even GoPro generating thousands of product reviews

Product updates

Junip + Postscript: Using SMS to more than double your review submission rate

Using Junip & Postscript together your brand can have a fully integrated, compliant experience for reviews & SMS that increases revenue, eliminates sending conflicts & gathers way more reviews.

Product updates

Junip & Google Shopping: Extending the Reach of your Reviews

We’re thrilled to share Junip is now an official reviews partner for Google Shopping.

Product updates

Using Custom Questions to Dig Deeper in Reviews

Custom questions, much like product traits, allow you to make a review come alive with stories & extra context from your customers. Currently Junip enables two types of custom questions for our brands, multiple choice & short answer. Multiple choice questions are able to be filtered on the PDP (Product Display Page)