Case study

How Ponyback Hats Gathered 1,100+ Reviews While Building a Viral Brand from Scratch

Ponyback Hats founder Stacey Keller knew the importance of great reviews when she was getting ready to launch her brand of Ponytail friendly hats in early 2020. We recently got the chance to catch up with Keller to learn building a brand through social media & how product reviews fit into it all.

Case study

Pedal Mafia Increases Review Submissions by 132% & sees a 29% lift in On-site Conversion with Junip

When Pedal Mafia upgraded from Judge.me to Junip, they could finally start collecting reviews in a way that felt like an extension of their brand. As a result, they've seen a 132% increase in review submissions & a 29% increase in on-site conversion.

Review strategy

Get the most out of reviews this BFCM - 5 things, 10 minutes

The big week is here & your team has no doubt put in countless hours of preparation. Nevertheless, you might be frantically looking around for final tweaks & optimizations to get the most out of this weekend before taking off to your in-laws for Thanksgiving. If you happen to end up in

Product updates

Product Groups 2.0: Bundles & Families

There’s no question honest, helpful & engaging reviews consistently increase conversion & reduce returns for brands. Grouping 2.0 ensures no matter how complex your merchandising becomes, customers will always be able scroll relevant reviews across their shopping experience.

Review strategy

3 Things to Consider When Adding Reviews to Your Website

Review sections that are customizable, easy to add, and fit with the rest of your site, will help convert more customers & be more effective overall.

Product updates

New Integration: Junip + Wonderment

We’re thrilled to announce our integration with Wonderment. With Junip & Wonderment together, brands like BK Beauty, Hexclad & Jones Road Beauty can make sure they meet customers when & where they’re most likely to leave a review.

Product updates

Flows: A New Automation Engine to Gather More Reviews

We’re excited to share Flows, a new automation engine within Junip to help you get closer to where & when customers are most likely to review.

Case study

Kindroot sees a sweet 452% jump in reviews with Junip

Since switching to Junip, Kindroot's review submission rate has jumped from 2.68% to 14.83% — a 453% increase! “It’s been awesome & the extra reviews are amazing. It’s honestly one of those things where I don’t even have to think about it during my day to day. I know Junip will just work.”

Product updates

Custom Questions 2.0 - Unified management, rules engine & private custom questions

We’re thrilled to share an entirely new Custom Questions experience on Junip. It’s the simplest way to ask customers any question, on any product, with full control over visibility & display settings.

Case study

Case Study: BK Beauty Increases Review Submissions 34%, Conversion Rate 24% After Switching to Junip

How audience-first brand BK Beauty was able to easily transition to Junip - leading to 34% more reviews (and 307.14% more photos/videos) from their community

Product updates

New: Discounts with Shopify Subscriptions

Junip is now the only major review platform to allow brands on Shopify to offer discount codes that work for both one-time purchases and subscriptions on Shopify’s checkout. Meaning regardless of type of purchase, your discount codes will just simply work.

Case study

Case Study: Manduka Increases Review Submissions 43% by Going Mobile first

How Manduka drove a 43% increase in reviews submitted and a 2x increase in reviews with rich media (photos & videos) by optimizing for mobile

Product updates

New integration: Junip + Checkout Promotions

As part of our review link launch, we’re excited to announce our integration with Checkout Promotions! The Junip & Checkout Promotions integration leverages Junip’s Review Links to create compelling promotions & drive repeat customers to leave reviews on past purchases.

Product updates

New Integration: Junip + Drip

The Junip integration with Drip allows you to manage the entire review solicitation process directly from Drip. This helps in maintaining consistent branding, domain/sending authority, and having more flexibility using their workflow builder

Review strategy

Why mobile-first reviews matter for brands

The shift to a mobile-first review strategy is already happening — and the moves are paying off with more quality reviews collected than traditional flows. DTC brands who haven’t adopted mobile-first are leaving money on the table.

Product updates

New Integration: Junip + Attentive

Attentive is officially integrated with Junip! Junip & Attentive work together to help make sure brands can meet their customers where, when & how they're most likely to review.