Marcus Cardoso

Wellness brand triples review submissions after switching to Junip

Vertical: Health and wellness Size: $10-100M Platform: Shopify Plus The problem: This brand was paying a premium and getting capped on how many review requests they could send. Their review volume wasn't a reflection of how many happy customers they had — it was a reflection of an artificial limit that

Case study

Agency partner achieves 540% increase in reviews within 3 months by migrating to Junip

tl;dr Pointblank Marketing helped Komodo Pickleball transition from an underperforming review platform to Junip, resulting in a 540% increase in customer reviews and significantly improved email engagement metrics—all while future-proofing their review collection strategy. The Challenge Komodo Pickleball struggled with Loox as their review platform because: * Not all

Review strategy

How to get the most reviews with Klaviyo, advice from one of Klaviyo’s Elite partners

I managed to steal some time from one of Klaviyo’s Elite partners, Ben Zettler of Zettler Digital, to find out how brands can best use Junip & Klaviyo together. He sat down with us during the busiest time of the year to talk about his favorite tactics for review messages;

Review strategy

The most popular custom review questions used by apparel brands

Today, we're looking at the custom questions that apparel brands on Junip use most. We looked at almost 1,000 custom questions and highlighted which are the most popular, as well as shared examples of each below. For a bit of context: custom questions are a great way to get

What to do when the Shopify Product Reviews app is deprecated in May 2024

Shopify recently announced that as of May 6, 2024 the Product Reviews app will be removed from Shopify - after this date, you'll no longer have access to your existing product reviews and your displays will no longer show on your site. This is very important because it means that

Review strategy

3 Things to Consider When Adding Reviews to Your Website

Review sections that are customizable, easy to add, and fit with the rest of your site, will help convert more customers & be more effective overall.