Product updates

Create Custom Apps with Webhooks

Merchants on Junip are now able to create private custom apps that can generate webhooks every time a review is submitted. Review submitted webhooks make it easy to trigger follow-up actions such as alerting internal teams of new reviews or rewarding customers with unique incentives. Custom apps your team builds

Review strategy

The Importance of GTINs in Google Shopping

GTINs are the most important Product Identifier when it comes to Google Shopping. They're used to connect products to relevant shoppers and enrich product listings with important details like product reviews.

Review strategy

Should I buy Single GTINs or use Company Prefixes?

GTINs come in two options: single-quantity GTINs and Company Prefixes. While single-quantity GTINs are cheaper, the decision to opt for a Company Prefix should not purely be based on immediate cost savings. It's crucial to recognize the limitations of single-quantity GTINs before purchasing.

Product identifiers

GTINs explained: definition, structure, how they work

GTIN stands for Global Trade Identification Number (GTIN) and is an internationally recognized system developed by GS1 to identify products in the global marketplace.

Review strategy

How To Get GTINs For Your Products

The first thing to know about getting GTINs is that you have to go through an official organization called GS1 to get them. You cannot assign GTINs to products yourself.

Review strategy

Product Identifiers Explained (SKU, Brand, MPN, GTIN)

Product Identifiers are a series of numbers or letters used to identify and differentiate products in the global marketplace.

Product updates

New Integration: Junip + Malomo

With Junip and Malomo, get closer to where and when customers are most likely to leave a review by leveraging Malomo's delivery data to trigger review requests.

Case study

Siblings Increases Review Submissions 729% After Switching to Junip

Read how Siblings leverages QR codes, and mobile-first review forms to gather more detailed reviews with media that help customers convert.

Review strategy

Collecting Reviews for a New Product

Launching a product without reviews can cause customers to doubt the validity of your business or products. Reviews help potential customers see how others use your product and what they think about it. Read more for tips about collecting reviews for new products.

Product updates

New Integration: Junip x Rebuy

With Rebuy & Junip, you can now include star ratings from reviews alongside products in all of your Rebuy widgets - increasing performance for your upsell, cross-sell, Smart Cart & Post Purchase offers.

Product updates

New Integration: Junip x AfterShip

Time review requests perfectly by leveraging the delivery status data from AfterShip's tracking system to kick off your Junip review requests.

Case study

How Sunsoil Gets 1 in every 5 Customers to Leave a Review

Focusing on building out its ecommerce channel, Sunsoil was looking for a better way to gather & display reviews. After switching to Junip, 1 in every 5 customers leaves a review and submissions have increased by 113%. Read more to find out why.

Review strategy

How To Get Customers To Leave More 5 Star Reviews

When you sell online, 5 star reviews help build the bridge of trust with your customers and act as social proof. They're not easy to get, but there are a few things you can do to set yourself up to get more.

Product updates

New Integration: Junip x Kno

We’re excited to share that we now have an official integration with Kno Commerce! With Junip and Kno together, get more reviews from your customers by asking them to leave a review on the order confirmation page with Kno’s post-purchase surveys.

Review strategy

How to Respond To Reviews [Tips + Examples]

Replying publicly to reviews shows your customers that you care and build trust with future customers. This guide covers the types of reviews you should respond to & what to say.

Review strategy

How to Increase Conversion Using Reviews

In order to leverage reviews as social proof and get customers to convert, we need to make sure our review collection & display methods are suited for this.