Junip (Page 2)

Case study

Living.Fit Increases Review Submission Rate by 114%

By adopting Junip's mobile-first review forms, Living.Fit achieved a 114% increase in review submissions and a 129% rise in organic search traffic.

8 Shopify Apps fast growing brands need in 2024

Ecommerce brands need technology. It's in the name (e)! But what technology do you need and what tools are a waste of time? This list is not meant to be an objective evaluation of all tools in a given category & it's not meant to be exhaustive, for that type of

Review strategy

What are Custom Questions & How do Brands Use Them to Enhance Reviews?

Custom Questions can be a helpful way to get specific, detailed information from customers as a part of your reviews. This information key factor in helping shoppers looking at your reviews understand if a product is right for them, which in turn consistently leads to an increase in conversion rate

Review strategy

How 20+ Brands are Displaying Reviews on Their Homepage

Reviews can be displayed through the customer journey to accomplish different things. Most commonly reviews are added to product pages to help customers understand the specific product they're considering purchasing & whether it's the right fit for them. On your homepage reviews serve a little bit of a different purpose – shoppers

7 Unique Ways to Ask Customers to Leave a Review

Getting customers to leave a review for your products or business is a game of "when", "where" and "how". "How" customers leave a review is relatively straightforward – make sure the process is simple & mobile optimized. "When" and "where" you ask customers to leave a review can be a little more

Review strategy

What is a good review submission rate?

One of the most common questions we get is “what’s a good review rate”. There's a short answer & a long answer to this question. The short answer Anywhere between 2-4.9% is pretty good. If you’re in that range & just wanted a quick gut check, you can kind

50 years of scanning barcodes 🎉

50 years ago on this day (June 26th, 1974), the first barcode was scanned at Troy’s Marsh Supermarket in Miami County, Ohio. The shopper (Clyde Dawson) chose a multi-pack of Wrigley’s Juicy Fruit chewing gum as the first product to scan at checkout.

Case study

How VAAN & Pink Friday Nails get 38% of customers to include media with reviews

The VAAN Group recently worked with Nicki Minaj & her team to develop a brand identity & digital experience for Pink Friday Nails. They put together an in-depth overview of the process from start to finish including research, sampling, design, implementation & initial results. They also went into detail on the results from

Product updates

Junip integrates with Gorgias

Junip now integrates with Gorgias! This integration enables CX teams to read, reply & take action on reviews submitted by customers directly within their Gorgias support centre. You can learn more in our help docs: https://help.junip.co/en/articles/8908848-gorgias-guide & our integrations page: https://junip.co/integrations/gorgias Merchants

Review strategy

Top 32 Ways to Collect Customer Reviews (with Examples)

Looking for the best way to ask someone to leave a review? We’ve looked at over 100 methods businesses use to gather reviews and have narrowed down the most popular ones.

What to do when the Shopify Product Reviews app is deprecated in May 2024

Shopify recently announced that as of May 6, 2024 the Product Reviews app will be removed from Shopify - after this date, you'll no longer have access to your existing product reviews and your displays will no longer show on your site. This is very important because it means that