Analytics: Understanding Reviews & How You're Gathering Them
Reviews can help you understand trends across products, how your customers are engaging with your brand & ultimately enable you to make better decisions about your business. Junip's Analytics Engine helps you understand your reviews & how to gather more of them.
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Within Analytics you’re able to immediately see an overview of key data such as submission rate, top reviewed products & media collected over time. You’re able to easily adjust the time period over which to view the data, drill down to see analytics on a specific product vs your whole catalog as well as choose to add a comparison period to put the data in context.
Detailed reports
Reports give more insights into three key sets of metrics: ratings collected over time, ratings by product, submission rate over time
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You can export any of these reports if you need to do further analysis in an internal tool or spreadsheet. Use Analytics in your Junip Admin today.